Research & Professional Experience

Jun 2025 – Jul 2026

Social Science Research Associate IV

Steve Hicks School of Social Work, UT Austin

Built survey-harmonization and analytics workflows for NHIS health-inequality research, with reproducible SAS pipelines, cross-tab verification, drift checks, and missingness diagnostics.

NHIS case study →

Aug 2024 – May 2026

Co-Founder, Generative AI Society

UT Austin

Co-founded a cross-school community at UT Austin and organized workshops, speaker events, and practical AI learning material.

Jun 2024 – May 2025

Graduate Assistant & Teaching Assistant

Steve Hicks School of Social Work, UT Austin

Taught SPSS and R labs for a two-semester doctoral quantitative-methods sequence (Quantitative Data Analysis I and II), covering ANOVA, regression with mediation and moderation, missing data and multiple imputation, factor analysis, and structural equation modeling. Designed a 12-week online statistics preparatory course for incoming PhD students and provided program-level analytic support.

Jun 2022 – May 2023

Marketing Analytics Consultant

Broadridge Financial Solutions

Built customer-lifetime-value models and segmentation frameworks for wealth-management campaigns using cohort analysis and QC-validated data pipelines, lifting high-net-worth client conversion by 20%. Developed Tableau dashboards that cut marketing decision cycle time from 7 days to 4.

Nov 2021 – May 2023

Data & Program Analyst

School of Professional Development, Stony Brook University

Led a SQL and CRM migration that deduplicated 12,000+ records and implemented a 15-dimension customer taxonomy for downstream reporting. Redesigned outreach segmentation analytics for continuing-education programs, raising survey response rates from 8% to 48% over successive campaigns.

Expertise

Statistics & Methods

I design and run rigorous quantitative analyses: causal inference, multilevel and complex survey models, and inequality metrics, with reproducible pipelines and documented assumptions.

Methods & tools:Causal InferencePropensity Score MatchingMultilevel ModelingComplex Survey AnalysisSII / RIILongitudinal TrendsMultiple ImputationSASSPSSR

Programming & Data

I build reproducible data workflows across Python, R, and SAS, with version control and clear documentation from raw data to analysis-ready outputs.

Methods & tools:PythonRSASSQLJavaScriptTypeScriptGitTableauPostgreSQL

AI & NLP

I design LLM applications and context systems with evaluation, safety guardrails, and human-in-the-loop review, focused on reliability rather than demos.

Methods & tools:LLM Application DesignPrompt & Context DesignRAGModel EvaluationSafety GuardrailsHuman-in-the-loopLangSmithAgentaOpenRouter

Research & Clinical AI

I translate research requirements into study operations and AI tools, from Qualtrics consent flows to PMTO-informed evaluation of conversational systems.

Methods & tools:Reproducible PipelinesQualtricsConsent WorkflowsData QAPMTO-informed EvaluationConversational FidelityRole-play Systems

Education

M.S., Information Studies

May 2025

University of Texas at Austin

Focus on Artificial Intelligence and Data Science. Coursework included Machine Learning, Explainable AI, AI in Health, Responsible Data Management, Data Wrangling, and Prompt Engineering.

B.S., Business Management; B.A., Psychology

May 2023

Stony Brook University

Honors: Academic Excellence Award, College of Business Leadership Award, Business Honors Program, and Dean's List.

Publications & Scholarly Work

Research contributions span study platforms, survey harmonization, and reproducible analysis. Acceptance and review status are shown for each contribution.

Accepted Journal Article

  • Fuentes-Balderrama, J., Zhong, H., Cardenas, M. E., Ayala, S., & Velasco, S. I. AI-Caramba: The experience of mothers in Central Texas with BRAT, a parenting AI-chatbot. Child & Family Social Work. Accepted

Manuscripts Under Review

  • Cubbin, C., & Zhong, H. Replication and exploration of multilevel models of weight status to examine intersectionality. Obesity Science & Practice. Under review
  • Fuentes-Balderrama, J., Romero-Ramos, C., Lozano-Castro, O., Zhong, H., Legorreta-Vega, M., Rivera-Heredia, M. E., & Zayas, L. H. Shot, shot: Factores familiares y escolares asociados al consumo de alcohol en adolescentes michoacanos. PSICUMEX. Under review

Accepted Conference Contribution

  • Fuentes-Balderrama, J., Zhong, H., Cardenas, M. E., Ayala, S., & Velasco, S. I. AI Caramba: The experience of Hispanic mothers with BRAT, a parenting intervention-enhancing AI-chatbot. Society for Social Work Research (SSWR) 31st Annual Conference, San Francisco, CA. Accepted

Manuscript in Preparation

  • Cubbin, C., & Zhong, H. Income inequality in self-rated health status by gender and race/ethnicity among non-elderly adults: 25-year trends.

Guest Lectures & Invited Talks

  • "AI for Social Work Research: AI as a Research Partner (not a shortcut)." Guest lecture, SW388R Quantitative Data Analysis II, Steve Hicks School of Social Work, UT Austin. Jan 2026.
  • "Research Atlas: Unlock Research Rigor with AI-Assisted Tools." Workshop, Generative AI Society, UT Austin. Jan 2026.
  • "Trust and Safety Design for AI Systems." Seminar, Generative AI Society, UT Austin. Mar 2025.

Contact Me

I'm always happy to talk about AI in health, research workflows, or weird data problems.
If you're working on something in that space, I'd love to hear about it.